OpenDesk

Smarter support that keeps customers coming back

por OpenStore · Launched: noviembre 2024

5.0 (2) on Shopify Built for Shopify

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Smarter support that keeps customers coming back

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OpenDesk is an AI-powered customer support tool built for and by ecommerce brands. It empowers brands with faster responses, human-centered automations, and actionable insights that power customer retention. All your inboxes in one place - sorted, labeled, and prioritized Respond faster with auto-drafts and auto ticket categorization Train OpenDesk how to respond like you and automate tickets with confidence Pinpoint and fix root causes of issues that lead to unhappy customers Make data-informed decisions to optimize your support and business

Última verificación: July 16, 2026 · Fresh

Detalles de la app

Desarrollador: OpenStore
Categoría: Store management
Precio: De pago
Lanzamiento: noviembre 2024
Valoración: 5.0 (2) on Shopify

Funciones principales

All features included
Unlimited tickets, users, automations

Integraciones con:

Facebook, Gmail, Instagram, Messenger

1 plan · prueba gratis de 30 dias

Monthly Plan

$49/month

Planes y precios segun el Shopify App Store.

Valoraciones y reseñas

basado en 2 reseñas de la Shopify App Store

Usa las flechas para leer reseñas individuales

We are thrilled with our transition to OpenDesk! The technology and analytics have significantly enhanced our customer experience while saving us both time and money. The AI is incredibly useful for generating quick, accurate responses, as it can be tailored to our business by training it with relevant documents, such as shipping policies, customer service guidelines, and product details. The anal...

— Big Moods

Opendesk has been helpful to organize and streamline my support tickets. The auto draft feature is great for quick responses and I've noticed some great improvements in the past month with more empathetic responses to match the customer issue.

— Vitali Skincare

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