ChannelReply

View order info and answer messages from your helpdesk.

por ChannelReply · Launched: junio 2021 · Free plan available.

0.0 (2) on Shopify

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Help shoppers in Zendesk, Freshdesk, Zoho Desk, Help Scout, Re:amaze, Kustomer or Onsite Support.

Consíguela en Shopify →

Acerca de ChannelReply

Answer messages faster than ever before and get back to selling! ChannelReply plugs Shopify order info directly into your helpdesk for faster, easier support.Whenever you open a ticket, you'll see detailed info on your customer and their order right beside your conversation. No more looking up info like the tracking ID or shipping status on a different screen.Plus, automatically act on Shopify data. Tag all high-value orders and customers, send personalized autoreplies, and much more. View order info from unlimited Shopify stores in a single app. Reply directly to customer messages and even to order notifications. Personalize canned replies and autoreplies with order info (N/A in Help Scout). Issue refunds, cancel orders, update order info and more (N/A in Help Scout). Identify messages by store, contact form used, order value and other details. Ver más Ver menos

Última verificación: July 16, 2026 · Fresh

Detalles de la app

Desarrollador: ChannelReply
Categoría: Store management
Precio: Plan gratuito disponible
Lanzamiento: junio 2021
Valoración: 0.0 (2) on Shopify

Funciones principales

Help shoppers in Zendesk, Freshdesk, Zoho Desk, Help Scout, Re:amaze, Kustomer or Onsite Support

Integraciones con:

Freshdesk, Kustomer, Onsite Support, Re:amaze, Zendesk, Zoho Desk

1 plan · empieza gratis · prueba gratis de 14 dias

Free

Planes y precios segun el Shopify App Store.

Valoraciones y reseñas

basado en 4 reseñas de la Shopify App Store

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— Azeno Rteguem

Very easy installation and straightforward setup. Great app!

— BebeMama

Great app, have been using ChannelReply for our Amazon & Ebay sales for years - happy to see them come to Shopify for our D2C site which was the last piece of the puzzle for us. Saves us a ton of time from having to switch around between support admins, all customer info loads and makes it very easy for our team!

— THE MASTLINE Co.

I initially downloaded Channel Reply to synchronize interactions with my customers across multiple channels after quickly realizing the myriad of communication channels we had open. Channel Reply allowed me to easily manage, track, and engage with my customers in a seamless and concise manner. The integration was a breeze and only took a matter of minutes. I'm already realizing the benefits after...

— Seven Barrels

Resumen 1 / 4

Destacada en Best Store management Shopify apps

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