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ReturnGO Returns & Exchanges

Automate refunds and exchanges for a better return experience

por ReturnGO · Lanzamiento: septiembre 2020

4.9 (408) en Shopify Usada por 2,950 tiendas Shopify +42 instalaciones · 30 días

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Automate returns & exchanges with a branded self-service returns portal for easy returns management. Manage your returns & exchanges in one place,

Consíguela en Shopify →

Acerca de ReturnGO Returns & Exchanges

Administra tus devoluciones y intercambios en un solo lugar con la plataforma de intercambio-primer retorno de ReturnGO. Proporciona una Shop Ahora intercambia experiencia con un portal automatizado y de marca para un proceso de retorno sin problemas. Personaliza tus reglas de política de retorno y intercambio, condiciones de elegibilidad, resoluciones y razones de retorno con el fin de automatizar tu proceso RMA y notificaciones de correo electrónico. Ofrece seguimiento de pedidos y notificaciones para cada envío para proporcionar una completa experiencia post-compra de extremo a extremo.

Última verificación: November 11, 2026 · Fresh

Detalles de la app

Desarrollador
ReturnGO
Categoría
Orders & shipping
Precio
De pago
Lanzamiento
septiembre 2020
Valoración
4.9 (408) en Shopify

Funciones principales

  • Full returns solution
  • Variant and product exchange
  • Shop Now exchanges
  • Return labels via Ship by ReturnGO
  • Shipping integrations
Integraciones con:

Canada Post Gorgias Sendcloud Shippo Shipstation USPS

2 planes · prueba gratis de 14 dias

Premium

$147/month

Pro

$297/month

Planes y precios segun el Shopify App Store.

Valoraciones y reseñas

basado en 100 reseñas de la Shopify App Store

Usa las flechas para leer reseñas individuales

We’ve been using ReturnGO across our multi-market Shopify Plus stores, and it has made our returns process much easier to manage. The range of options is impressive: policy rules, return reasons, manual approval and portal customization let us adapt the flow to almost any scenario across different countries. The customer service is quick and genuinely helpful. They understand the request right awa...
— Combat Arena
Great customer experience. The support team is quick and efficient
— GALXBOY
Cha was extremely knowledgeable, patient and helpful! I had a laundry list of questions that she answered for me. Thanks Cha!
— FlipBelt
Nikki was super helpful and took the time to help me through my questions! Thank you!
— The Ohm Store
Great customer service!
— BrainMD
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— SPAGNOLO
quickly reply from the Chat, problem resolved in 2 mins
— Lafuma Mobilier US
Chris really knows his job by heart. I felt confident with all his advice since every piece of help he provide it resolves my issue. Thank you so much!!!!!! I hope you have a lot of CHRIS in your company!
— WHO IS ELIJAH
Great support service got back to me straight away.
— ROAVE
I've had a great experience with Return Go. It definitely needed help setting up, but did so over calls and chats. The team were super helpful and set everything up for me. Any issues I've had, I've been able to discuss on the chat. It can feel a little clunky at times, but no major issues.
— Chilli & Charli
Clear and easy to set-up and use. Much better than the first returns portal we tried to partner with. The help desk is always responsive and efficiently resolves any issue we have. A great service.
— Scooms
BEWARE! THEY CANCEL LABELS WHILE ALREADY IN TRANSIT. I have been a user of this app for about 7 months now. The first few months have gone smoothly. I started this app in hopes to offer my customers more return options such as free returns for exchange/store credit, in hopes that in the long run I will save my business money. What happened was that the app continues to CANCEL return labels that a...
— Moddo
I’m writing this review because the lack of follow-up has been unacceptable. After completing the demo, I’ve been trying to connect with my rep to move forward with installation, but I haven’t received a response in over two weeks from her. This is time-sensitive, and the lack of communication is extremely disappointing.
— Lunella
Beware if you want to use this for the Amazon MCF integration that ReturnGo are advertising. The MCF integration does not work - full of bugs and errors, and has a severe limitation that it can't support more than one Amazon marketplace at a time. I have contacted support several times and they show zero interest in improving the MCF integration. The app may work well for other returns types, b...
— AudioSilk
Very good Customer Service team. You can connect via chat, and they are excellent to deal with and sort out any issues you may have.
— Meo Nutrition
Great Service from Glizelle. Thank you!
— Leonisa United States
Great help, excellent app!
— Urmaker Larsen
I recently had an issue with the back end and my first chat with support wasn't so helpful but someone reached out to me the next day via email to ensure that I could get my issue resolved (which it now is). I appreciate the attention to customer care they are providing. :)
— Madison Hair Collection
Both member and non‑member cancellations and returns are supported, and the multilingual handling works very well. With the DHL integration, automatic return label generation also works smoothly. It seems that API integration with our WMS program is also possible. Whenever we contacted ReturnGO, we received very fast responses and accurate answers. I highly recommend it.
— Hurom Europe
ReturnGo support is very good. highly rated.
— SOAR Running

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