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Loop Returns & Exchanges

Manage returns, exchanges, tracking, order editing & more!

por Loop · Lanzamiento: mayo 2021 · Plan gratuito disponible.

4.6 (449) en Shopify Usada por 6,276 tiendas Shopify

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Loop's AI-powered operations platform helps 5,000+ Shopify brands manage returns, exchanges, editing, tracking, fraud prevention, and more.

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Acerca de Loop Returns & Exchanges

Al automatizar el trabajo desordenado después de la compra, Loop convierte más pedidos en ingresos y aumenta LTV mientras crea un viaje post-adquisición sin contratiempos que crea confianza y lealtad. Con profundas integraciones en diferentes herramientas, Loop asegura que cada pedido, retorno, cambio, reclamación y resolución es más rápido, más simple y diseñado para crecer su marca. Optimice los costos de retorno con Workflows, Logistics, Point of Sale, y más Incentive los intercambios usando Crédito Bono, Compra Ahora y Intercambios instantáneos Proteja contra el fraude de retorno usando Workflows, Reglas Personalizadas y Listas de bloques Proporcione una experiencia premium con recogida en casa y rendimientos simples, autoservicios. Ver más Ver menos

Última verificación: November 10, 2026 · Fresh

Detalles de la app

Desarrollador
Loop
Categoría
Orders & shipping
Precio
Plan gratuito disponible
Lanzamiento
mayo 2021
Valoración
4.6 (449) en Shopify

Funciones principales

  • Free for brands with 5k+ annual orders
  • Returns software
  • US & Canada domestic return labels
  • Return Bars
  • Advanced features
Integraciones con:

Attentive Checkout Customer accounts Global-E Gorgias Klaviyo NetSuite Shiphero Shopify Admin Shopify Flow Shopify POS

2 planes · empieza gratis · prueba gratis de 29 dias

Checkout+

Gratis

Returns

$340/month

Planes y precios segun el Shopify App Store.

Valoraciones y reseñas

basado en 108 reseñas de la Shopify App Store

Usa las flechas para leer reseñas individuales

Rece from Loop’s customer support team was incredibly responsive and helpful as we explored our return fee options and figured out what would work best for our customers. He coordinated with his team to add the feature we needed to our account and shared clear, step-by-step instructions for enabling it across our Loop instances. Thanks for making the process so easy, Rece!
— Softies
Moving from Narvar to Loop Returns for our returns and exchanges has been one of the best changes we've made. Whenever we've run into an issue, their team has been incredibly helpful and quick to resolve it. It's been a great experience overall!
— Milk Makeup
Great product for eCommerce, great and responsive support team
— CUURT
I am testing out a new returns process and it has been very challenging! The Loop Support team has been so helpful. I highly recommend getting support from the team because it has really helped with our new returns process.
— huha
Thank you for your assistance and clear responses!
— NAGHEDI
Great overall platform and easy to tailor to your online stores needs. Loop Support is always so helpful and quick to respond when an issue arises.
— Michael Stars
Great customer service!
— CRISLU
Support specialist Rece was so helpful in getting to the bottom of an issue that we were experiencing. He was patient, informative and very friendly. Great experience with Loop's support team.
— MZ Wallace
We were unbelievably impressed by the customer service and support that Brooke McCormick provided during onboarding - above and beyond. The app is working great and any issues addressed immediately.
— Essato&Co
Everyone at the Support team at LOOP is super helpful. All my questions are answered within a great timeframe!
— Gottex
Loop has been a great partner to work with. Their team is always responsive, knowledgeable, and available to help whenever we run into an issue or need assistance with setup or configuration. They’ve made the entire process much easier, and it’s reassuring to know we have a team we can rely on when questions come up. We really appreciate their continued support and partnership!
— Schneiders
Great product and the support is great.
— Banded
Same issue. Cannot reset password...
— rom&nd
support is non-existant. We have a question that is urgent and remains unanswered after many days. Simply not good enough.
— Joonya AU
Terrible support provided so far. Very disappointed. We are in the dark on how this complex software works and our customers are stranded not knowing what to do because we don't know either. Do not recommend at all.
— Joonya US
Customer service is poor - no calls or demos given - it is a complete pain to setup.
— Keada Sports
Unable to log in and there is no way to re-set my password that works. I emailed support hopefully they respond soon but I have never had an app with such challenges logging in and my customers are getting very upset.
— United By Blue
This has been the worst onboarding experience I've ever had. The customer service/technical support is nonexistent and you will run into countless issues left unresolved for months. They provide no technical support at all. Absolutely RUN! I'm trying to get out of it as soon as I can and probably will try Swap Commerce.
— Past Midnight
Worst experience I’ve ever had with a Shopify app. We attempted to get this app activated for 6–7 weeks and never even reached the point of being able to use it. You cannot activate the app without a sales call, and that call is not onboarding it’s a commission-driven sales pitch designed to extract as much money as possible using vague, shifting “custom pricing.” We were assigned a sales repr...
— Pretty Little Home
I could not test the app, because an onboarding call is mandatory. I don't need an onboarding call. It's a waste of time. Make it optional and not mandatory.
— SAINT SKEI

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