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Jotform AI Chatbot ‑ Live Chat icon

Jotform AI Chatbot ‑ Live Chat

Improve customer support with AI livechat and boost your sales

por Jotform Inc. · Lanzamiento: abril 2025 · Plan gratuito disponible.

3.8 (32) en Shopify Usada por 1,999 tiendas Shopify

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Boost customer support on Shopify with an AI chatbot and live chat. Answer FAQs instantly, reduce tickets, and improve customer satisfaction no coding required

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Acerca de Jotform AI Chatbot ‑ Live Chat

Estas soluciones de help desk impulsadas por la IA ayudan a las empresas a gestionar las conversaciones de los clientes automáticamente a través del chat, las preguntas frecuentes y las interacciones en vivo. Los agentes inteligentes responden instantáneamente, resuelven problemas y guían a los usuarios en tiempo real, 24/7. Un espacio de trabajo integrado reúne mensajes en vivo, respuestas automatizadas y respuestas de autoservicio para reducir la carga de trabajo y acelerar las respuestas. Los comerciantes pueden proporcionar ayuda más rápida y consistente a través de una experiencia de comunicación escalable con un asistente de IA. Los chatbots de IA proporcionan asistencia personalizada en tiempo real sobre productos y políticas. Ver más Ver menos

Última verificación: August 8, 2026 · Fresh

Detalles de la app

Desarrollador
Jotform Inc.
Categoría
Store management
Precio
Plan gratuito disponible
Lanzamiento
abril 2025
Valoración
3.8 (32) en Shopify

Funciones principales

  • 5 Chatbots
  • 100 monthly conversations
  • 10,000 monthly sessions
  • 50 minutes phone calls
  • 250 monthly SMS
Integraciones con:

Canva Instagram Messenger SMS Shopify Admin WhatsApp Wordpress

4 planes · empieza gratis

Starter

Gratis

Bronze

$39/month

Silver

$49/month

Gold

$129/month

Planes y precios segun el Shopify App Store.

Valoraciones y reseñas

basado en 31 reseñas de la Shopify App Store

Usa las flechas para leer reseñas individuales

Easy to use.
— Nappy King Australia
empty
— Silvermoon
empty
— DIALLO & FAMILLY
I was getting tired of trying Chat ai agents having tested many. This one actually works amazingly well . I tested it with many scenarios questions and even got angry with it it to test its response. It learns very well and outshines its competitors . More importantly it interacts with the customers very well and promotes sales . AAA
— Paul Parker Creative Artist
wow jotform exceeded my expectation
— Dream Yarn
I would like to formally express my dissatisfaction with both the chatbot implementation and the level of customer support we have received so far. The bot is currently performing terribly and is actively harming the customer experience on our website. It repeatedly confuses products, provides incorrect prices, invents false minimum order requirements, and gives customers misleading or completely...
— AlkoNaWesele.pl - Wódka na Wesele, Wina, Whisky, Piwa, Napoje Weselne
empty
— CommFront
I've purchased on Dec 20th the chatbot because of the Instagram integration. There's a documented feature that the bot stops answering the chat for 24h if someone answers manually. Tis feature doesn't work There's another documentation saying we can filter keyworkds to tell the bot which chat to reply and which not to. This feature also doesn't work. None of the features I paid for works so I'v...
— Aecio Sarti Art Gallery
Need support and it lags a lot
— BBD GIFTS
Unfortunately the Chat Bot will not stick to instructions to only use information in the knowledge bank. I have been training it for 2 months and it has every detail uploaded and is instructed to only use infpormation uploaded. But it still makes up the products' ingredients no matter how much I train it after every answer it gives. I have to switch it off as it is putting us at risk of someone ha...
— Nimbus
Sadly, there’s no real support available. We’ve been trying to reach someone since yesterday with no response. The chatbot doesn’t integrate properly with the 17Track app — the tracking link leads to a 404 error (tested in preview, not live). The bot also asks users to contact support too often, even for simple questions that could be fixed with better training. You have to upgrade and pay to tra...
— Canvas by Numbers
Did not work at all, the UI just totally hung in the app and I could not even get it to work. Bad times
— Cyclone Pods
You need to add a lazy loader feature, or something similar as it is slowing down my page load speed. After testing in Google Insights, my mobile load speed is 27, and my desktop load speed is 50. And as you may know this is a big factor for Google search results.
— Barbecue Parts Depot
good experience
— The Pet Hub
perfect for online business
— Sofa Covers
It's an amazing app
— EZ Elements
Seamless Integration
— Zyu
Super customizable. Best app Ive used so far, period
— The Disciple Daily
So far, this app has been a huge time saver. It provides accurate and useful information to our customers. Lots of options to customize the responses but pretty good out the gate.
— RM Outpost
I had some trouble upgrading my plan through Shopify since the discount wasn’t applying. It took a bit longer than expected, but Jotform eventually fixed the problem and honored the discount. Thank you for making it right — everything is working well now.
— American Tile Depot

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