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Tidio ‑ Live Chat & AI Chatbot icon

Tidio ‑ Live Chat & AI Chatbot

por TIDIO LLC · Plan gratuito disponible.

4.8 (1,240) en Shopify Usada por 33,438 tiendas Shopify

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Improve customer experience with a chatbot, AI agent, and live chat in one help desk for your store.

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Acerca de Tidio ‑ Live Chat & AI Chatbot

Tidio le permite interactuar con los clientes con mensajes preestablecidos y hablar con ellos a través de chat en vivo. Pero es más que una extensión de chat en vivo y una aplicación de chatbot para Shopify. También puede utilizar la IA conversacional para vender a través de recomendaciones personalizadas de productos. Tidio le permite ver a los clientes en tiempo real y aprender qué productos vieron para aumentar el valor medio del pedido con códigos de descuento. Todo esto desde un helpdesk con funciones dedicadas Shopify. Aplicación de chat en vivo—proporcionar soporte en vivo, resolver problemas y vender a través de chat y video integración Chatbot—crear flujos de automatización de chatbot y alimentar su embudo Chatbot 24/7 AI—resolver la mayoría de los problemas de soporte al cliente con Lyro el software de asistencia de ventas de Helpdesk—gestión de todo desde un panel centralizado, fácil de usar y soporte omnicanal en tiempo real—Previstar carritos, pedidos pasados y recomendar productos Ver más Ver menos

Última verificación: July 12, 2026 · Stale

Detalles de la app

Desarrollador
TIDIO LLC
Categoría
Marketing & conversion
Precio
Plan gratuito disponible
Valoración
4.8 (1,240) en Shopify

Funciones principales

  • Improve customer experience with a chatbot, AI agent, and live chat in one help desk for your store
Integraciones con:

Google Analytics Judge.me Klaviyo Mailchimp Zapier Zendesk

3 planes · empieza gratis · prueba gratis de 7 dias

Free

Gratis

$29/month

$39/month

Planes y precios segun el Shopify App Store.

Valoraciones y reseñas

basado en 113 reseñas de la Shopify App Store

Usa las flechas para leer reseñas individuales

eficaz y rapida
— CamisetasDelVar
excelent
— Trgovina Ilić
Love the UX. It's easy to understand and not confusing to navigate.
— Madda Fella
Tidio is great! We have seen better conversions since using it and will now install it on all of our stores
— Fairtex Europe
Aids in our customer service experience. User friendly, easy to use on mobile app and desktop.
— Paneros Clothing
So far so good. But just into the first month.
— Pyramid Parts Co.
Nos ayuda a enfocar la atención en lo que realmente importa sin desatender a los clientes.
— DecoAlum
Easy to install, and then works while Im asleep. Awesome addition to my store .
— OneEighty Performance
empty
— Relaxe
Great app so far works as advertised
— Waydoo Europe
Highly recommended
— GadgetHyper
No puedo instalar la aplicacion porque me sale un correo electronico que no es el mio. Como puedo hacer para poner en un nuevo correo eletronico?
— Pyramide Cosmetics
NOT FRIENDLY! TIDIO doesn't allow you to export any of your store's customers' questions and your answers.
— TopJob
I tried multiple times to get help from your onboarding staff. had a couple of good meetings with them and then they ghosted me and did not answer any of my emails. Really wish they had helped implement the app.
— Hanz Driven
Chat widget overlaps sticky add to cart on mobile. Need to use custom code to move it. Poor UX
— Fresh Healthcare
I was charged twice by Tidio. I provided clear proof directly from my Shopify billing showing the duplicate charge, and even after acknowledging that the payment had been taken twice, they still refused to issue a refund. What makes the situation even worse is that I am now locked into a contract with them while trying to resolve an issue that should have been straightforward. I escalated the cas...
— Pom D'Azur
We upgraded to Tidio after reviewing the information provided on both the Shopify App Store and Tidio’s website, expecting the free trial to allow us to properly test the features and chatbot functionality before committing long-term. Unfortunately, after only one day, the bot stopped functioning the way it initially did, and many of the limitations and billing details were not clearly explained u...
— Direct Discount Furniture & Mattress LLC
The system is a mess. The app was double installed or something and causes us not able to receive the message from customer. We missed the data /message of the customers. And Tidio customer service looks busy or they simply ask AI to handle the issues (which is not working).
— VRTX BAND
Tidio has a feature that upgrades your package automatically. This is in theory a good idea during Seasonal sales. However, it doesn't downgrade automatically after that. Extreme seasonality is a known fact in E-Commerce, so it's undeniably bad intend by Tidio and was probably developed as a cash grab instead of convenience for small businesses. They upgrade you once your numbers rise and enjoy t...
— ART o LUNA

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