SelfDesk: Order Editing

Great app with an easy setup. Unlimited order edits, automatic refunds, and detailed analytics save us a lot of time. Very satisfied!

Excellent app! Post-purchase order editing works smoothly and the product recommendations have helped improve our customer experience. Highly recommended.

Excellent app Customers can easily edit orders and add products after checkout.Simple reliable and great for increasing sale.

We mainly installed this to reduce support load, but it ended up increasing revenue as well. The post-purchase edits are smooth and intuitive, and the team behind it is clearly very involved.

Didn’t expect much at first, but this ended up being one of the most impactful tools we’ve added. Customers fixing their own orders = fewer tickets for us. Simple as that. The upsell flow is subtle but effective too.

Installed and uninstalled really fast. The app needs to have edit/cutoff restrictions based on tags, in order to fit complex workflows. Otherwise, plug and play. Later edit: updated to 5 stars. Let me know when you implement cutoff restrictions based on tags. :)

Good App highly i recommend this app This app is a must-have for any Shopify store! I

We’ve been using the Selfdesk for a little while now, and it’s been super helpful. It’s reduced the amount of manual work we had to do fixing address issues and made the whole order flow smoother. Excited to see how it holds up during the Q4 rush, it’s already proving to be a real time save.

Great app and it works as intended, thank you so much

We kept having issues with order updates not happening on time, and customers weren’t happy about it. This app totally fixed that for us. Installing it was super easy, and the tech team was awesome, they got everything set up in just one meeting. Love both the app and the team behind it. Definitely recommend!

This app has seriously reduced our support tickets and saved our Ops team so much time on manual order changes and cancellations. It runs smoothly and does exactly what we need. Big shoutout to the devs for building something this useful, you nailed it.

We added the SelfDesk app to make life easier for our customers after they place an order. Instead of reaching out to support, they can just fix things themselves right on the thank you page. It works super smoothly and honestly looks like part of Shopify. The best part is they can also add more products to their order. It’s such a simple way to increase AOV and bring in extra revenue without doin...

This app delivers a polished, intuitive user interface that perfectly complements Shopify’s style. We are expecting a sharp drop in customer service requests. This will empowers our customers to independently manage their orders, enhancing both convenience and satisfaction. We’re genuinely impressed and thrilled with this app.

Loving this feature so far! We’re expecting it to help reduce the number of customer service tickets we get. Because of our specific shipping setup, the dev worked with us to tailor the app so edits are only allowed when certain conditions in our shipping platform are met. Super helpful and highly recommend!

The support has been fantastic, and getting everything set up was incredibly smooth. We migrated from a different app, and honestly we’re now wondering why we didn’t make the switch soone.

The setup was simple, the interface is super easy to use, and the support team has been great, always quick to respond and genuinely helpful. It’s not often that a tool delivers such fast, clear value, but this one definitely has. If you're running an store and want to streamline things after purchase, this is a no brainer.

Order editing has been a game changer. We no longer have to manually deal with things like address changes or order cancellations, which has saved us so much time. It’s honestly a great tool for staying ahead with customer service. The team behind it is also really responsive and always happy to help. Would definitely recommend giving it a try!

I set up the app just recently and I haven’t had to reply to any address change emails since

Good concept, lets see how it convert.

The fusion of upselling and self-service is incredibly innovative, and I’m thrilled to have tested it in its beta stage. Wishing the team all the best as they continue to break new ground!!!!