Searchanise Search & Filter

We used Searchanise for over five years and it did the job well. For most of that time we were on an annual plan at about US$150 a year, and we were happy to keep renewing. In April 2026 our annual plan renewed and we paid for the full year. Twenty days later, Searchanise retired the plan and locked us out of the admin panel. To regain access we had to move to a monthly plan at roughly three time...

We have been paying customers of Searchanise for over 4 years. Even though there are far cheaper options on the market for handling a 50,000-product catalog, we stayed loyal to them. Now, they have blocked our filter panel just to force us into paying overpriced upgrade fees. We contacted their support team, explained our situation, politely asked for assistance, and explicitly stated that this w...

They caused a Massive Bug: a few months back due to this filter where it made almost all my products not available to even view - my site was empty for nearly 24 hrs, I had my team staying late, I stayed until after midnight, no one could solve it, **Searchanise support was not existing, I raised tickets and no one answered, for an app like that to have no urgency / emergency escalation - shame on...

very buggy and not working correctly, i wrote to Anastasia, not working on desktop. She said to me " Contact with Shopify" I want my money back.

I’ve contacted the app’s support team several times, but no one has provided me with any updates. I also reported that there is an issue with the search results: On the Thai homepage, searching for “Benedict” shows “Benedict Earrings”, but the product image and product page are actually for a Duffle Bag. On the English homepage, searching for “Benedict” shows “Duffle Bag Navy”, which is complete...

problem working with prestige theme ? installing is realy bad and help no respones?

Where is the support? You have 1217 reviews and mainly positive but I CANNOT contact you even by some chat? I can't even submit a question to you on your "help" facility in shopify becuase the SUMBIT button does NOT WORK!!! As I cannot submit my query on the proper support page I have no choice but to put it here: I want the look and feel of the search results page on our website, **lemonsalt....

I originally gave this app 5 stars because it looked professional, had many options, was customizable and reasonably priced. However, after using it longer we have had complaints from customers of using specific terms and not getting the results that they need. There is a major weakness in the search logic that significantly affects usability and conversions for larger catalogs. If a customer s...