Scout CRM (Shop Phone)

Get alerted on Abandoned Checkouts, LTV, Low Inventory & more

por HMS Commerce · Launched: febrero 2017 · Free plan available.

4.5 (64) on Shopify Built for Shopify

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Your store's automated personal assistant with actionable alerts.

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Customer relationships are your competitive advantage Large retailers and marketplaces will never create a true trusted 1 on 1 relationship with their customers. They will never personally call a VIP customer and say “thank you.” Walmart will never call a large abandoned checkout customer and ask them how they can help them solve their needs. They will always look at customers like numbered transactions and automate every single thing, whereas you look at your customers like assets. Alerts you who you should call when you need to call them Abandoned checkouts, VIP & Repeat Customer and Selected Product notifications Abandoned Checkout & Thank You Emails automation Ver más Ver menos

Última verificación: July 17, 2026 · Fresh

Detalles de la app

Desarrollador: HMS Commerce
Categoría: Marketing & conversion
Precio: Plan gratuito disponible
Lanzamiento: febrero 2017
Valoración: 4.5 (64) on Shopify

Funciones principales

Limit of 100 total Abandoned Checkout Alerts
Email Support
VIP & Repeat Customer Alerts
Follow up & New Customer Alerts
Free everything, plus

Integraciones con:

Airtable, Android, Gorgias, Slack, WhatsApp, iPhone

3 planes · empieza gratis · prueba gratis de 14 dias

Free

Basic Plan

$9/month

Pro Plan

$29/month

Planes y precios segun el Shopify App Store.

Valoraciones y reseñas

basado en 100 reseñas de la Shopify App Store

Usa las flechas para leer reseñas individuales

Really like this app. 5 stars This app help me to se what the customer bought and I can have an after purchase conversation with the customer. Same goes with abandonment carts.

— Gold Cosmetics & Supplies

Its really great app this wonderful app help us to recoverd 60% of our customers in whatsapp about 1000 $ just in one week Thank you very much , looking forward to add url cart in the message Thank you very much www.shoetypes.co

— Shoetypes

Hello! I love this app!! Literally what I was looking for :D It sends alerts to your phone whenever a customer abandons their checkout. It's the only app that has this function!

— Dania Shinkar

Excellent

— Alpa Arte-Manualidades

it doesnt work anymore ??!?!?!? its a shame, it was a pretty good app,...................................

— Stockholm Co.

This is a fantastic app! I use it mainly for alerts for abandoned checkouts as Shopify does not offer this feature. My store sells high value items and with the alert from this app I am able to call my customers shortly after they have abandoned a checkout which greatly improves conversions. The customer service is incredible! Ahmad even offered a free marketing consultation for my website and pro...

— Electric Ride Co.

One of the best 1-on-1 CRM convert tool I use for the last 2 years. Easy to use, easy to configure, highly recommended.

— Unicus Joyas

App eccezionale che ogni marketer dovrebbe avere. Assistenza veloce e molto support. Sono entusiasta e ora proverò anche le altre APP che hanno sviluppato

— herbaitaliaonline.it

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— White Lotus

One of my favorite apps. Every shopify owner should have this app! Great A+ customer service. Thanks for the help.

— Zanzibar Seamoss & More

Great app. used it for a long time. timely messages to abandoned checkout does make a difference... thanks

— YourDeal India

I've heard about this app from multiple shop owners. After trying it for a while... By far the most underrated app on Shopify. 6 out of 5 stars! Thank you Shop Phone!

— CloutShop

It quit working. There is no support option. The PIN system is a problem, and we cannot disable it. That means, every 30 days, one must reauthenticate to use the APP. I got it to work partially. No alerts were coming out. I attempted to update the App for our sole sales staff, but it wouldn't accept the phone number. I tried the 833 number for support - I got a buzzing sound. I tried to sc...

— NetworkTigers

Estoy pagando la app y no me funciona pero cuando funcionaba era muy buena, recuperaba mis carritos abandonados fácilmente

— moft.cl

Was great but now is horrible I am deleting it!! Zero help contacting them unlike before when I started using it. It has stopped working completely now.

— Organic Chix

I was very happy with the app until 2 weeks ago when the mobile stopped working :( Can someone reach out to me to help me out with that ?

— La Bimax Box

SI QUIEREN UNA APP PARA RECUPERAR VENTAS , ESTA ES LA MEJOR Y NO SE ARREPENTIRAN . ADEMAS CUENTA CON UN GRAN SERVICIO AL CLIENTE . LA TENGO DESDE SUS COMIENZOS Y NO ME ARREPIENTO . LA MEJOR

— Mika & Mia Online Shop

They answered very quickly to my request for help. They have excellent customer service. I recommend this app 100%.

— Meraki Chile

Very helpful and easy to use but the updates are very stressful to fix, hope they find a better way to improve every time they make a change

— bhorganic

Fast and user friendly. Very informative and helpful. A great app to compliment my Shopify shop. Recommended

— Essexee Legs

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