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Rep AI: AI Agent & Live Chat icon

Rep AI: AI Agent & Live Chat

Proactive AI chat turns browsers into buyers & cuts tickets

por Rep AI Technologies Inc. · Lanzamiento: abril 2022 · Plan gratuito disponible.

4.5 (125) en Shopify Usada por 1,071 tiendas Shopify +3 instalaciones · 30 días

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Rep AI is a proactive AI chatbot for Shopify. Its AI chat greets shoppers, recommends products, answers support 24/7, and hands off to live chat when needed.

Consíguela en Shopify →

Acerca de Rep AI: AI Agent & Live Chat

Rep AI es un asistente proactivo de compras de IA para Shopify. Sus puntos de IA comportamentales vacilan a los compradores y abre un chat de IA para recomendar productos, responder preguntas y guiarlos a la compra. Un chatbot de IA GPT maneja soporte 24/7—estado del pedido, devoluciones, cancelaciones, preguntas frecuentes—a continuación, se entrega al chat en vivo cuando sea necesario. Aprende su catálogo, políticas y voz de marca automáticamente y respuestas en el idioma de cada comprador. Funciona con Gorgias, Zendesk, Klaviyo y Tapcart. Vive en minutos.

Última verificación: October 31, 2026 · Fresh

Detalles de la app

Desarrollador
Rep AI Technologies Inc.
Categoría
Store management
Precio
Plan gratuito disponible
Lanzamiento
abril 2022
Valoración
4.5 (125) en Shopify

Funciones principales

  • 100 free visitors a month
  • Up to 100 products
  • Self-serve onboarding
  • Chat support
  • AI Sales skills
Integraciones con:

more

4 planes · empieza gratis · prueba gratis de 14 dias

Pay-as-you-Grow

Gratis

Starter plan

$104/month

Basic Plan

$209/month

Standard Plan

$368/month

Planes y precios segun el Shopify App Store.

Valoraciones y reseñas

basado en 111 reseñas de la Shopify App Store

Usa las flechas para leer reseñas individuales

Great service, really helpful in closing online transactions and answering visitors' questions. The AI effectively identifies when shoppers are hesitating and steps in at the perfect moment to guide them toward checkout. It has significantly reduced the volume of repetitive support tickets we handle by accurately resolving order status and FAQ inquiries in real-time. The setup was quick, and the t...
— Baked Cravings
REP AI has been a valuable addition to our customer support operations, helping us improve both operational efficiency and the overall customer experience. By providing immediate assistance with common inquiries such as order tracking, delivery updates, product questions, and subscription management, customers can receive answers without waiting for a live agent. This has allowed our Customer Exp...
— Scentiment
Rep AI has become part of how we sell online. It answers sizing and product questions in Hebrew and English, jumps in when a shopper hesitates, and it's driven 12% of our assisted sales while cutting repetitive support tickets. Great team, quick setup. recommended!!
— Shilav
Love the software and its capabilities. True gem for any online business.
— 5minskin
Very good app and team behind it, which in fact bringing lots of revenue. Highly suggested!
— Resilia
We've been using REP AI for a while now, and the results have honestly exceeded our expectations. Since installing it, we've seen a steady increase in sales, with REP AI generating around $500 a day on its own, which is pretty amazing. But what really surprised us was the impact on customer support. We're getting significantly fewer support tickets, customers are getting answers faster, and our...
— INVIROX DOG TRAINING GEAR
A splendorous app that has a real knack for getting customers to hop the fence and snag a quick product! Rep AI does all the heavy lifting for me, engages with customers, deals with customers, indulges with customers etc. while I am able to put my focus on other matters of the business such as that nitty gritty task of SEO!
— Warm Winters
This app has been an incredible revenue driver for us. It's also reduced support tickets dramatically. My CSR is Hans and he's been terrific and super helpful. I'm not technical and the app has been easy to implement, the ai responses are highly accurate.
— REP Provisions
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— BebeShop
The Rep AI concierge for sales & customer service has quickly become as essential component of our DtC tech stack. The UX is great for customers, the back end UI and reporting are excellent for us, and the ROI is undeniable. Beyond being a great tool, it's backed by phenomenal technical customer support. Shout out to Hans in particular. Would recommend this tool for any mid-size+ DtC brand that's...
— ISOtunes.com
This is the best AI-rep we've used (and we've tried a few of them for our store). The customer service is quick to jump in and help you out. I especially enjoy the continual updates that Rep AI sends out on their software -- peace of mind for knowing that they're always working on the back-end systems. This AI-rep has really been helpful on reducing the manual touch-points needed to answer questio...
— Capstone Games
Can't get products to load at all! There's no reliable customer service or product support avenue. This app is WAY too expensive to not work and not have someone assisting to set it up. It's been 24 hours I am wasting a free trial with no response. DISAPPOINTED.
— Madison + Mallory
This is my first 1 star review ever! The customer support is non existent, they put me on the $368 plan when I literally only have just started out, I asked them simply to extend my trial and no response whatsoever. Beware REP AI is only seeking to make profits off of you and doesn't care whatsoever about the success of your business...
— Warm Winters
wont actually uninstall. still shows on theme after uninstalled.
— JeraGoods
paid for annual subscription - shut me off after 8 months and a certain number of views. I couldn't view billing history or anything in the app. One button was available "upgrade" for $500 per month. Good app but definitely not worth $550 per month for a basic LLM.
— American Hospital Supply
Annoyingly guesses answers and often answers incorrectly. Support staff not good. Instead of providing solutions, just keep asking the next question.
— Getfish Seafood
I signed up for the free trial and was taken to the Rep AI dashboard to enter billing information which I left blank until I had a chance to use the app. After 3 weeks I decided not to continue with the app so I left the billing details empty and after the trial period expired I lost all access to the platform, support and the app no longer worked on my website - as expected. I then uninstalled th...
— Feliks Skincare
shopify kee charging after uninstalled. No refund!! So , be careful with this app. Shopify bill and charge you, but the app is not part of shopify. If you have any problem with the charges, you need to go to RepAi, they don't fix and send you again to Shopify... At the end, no one is responsible for the charges, and you lose your money.
— Happy Tail, Paws Paradise
First of all, the customer service was friendly and helpful. However, the app didn’t impress me much. Several training sessions were necessary to get the app on track, and I still noticed incorrect communication between the app and my customers. Another negative point is the price. Depending on the size of your shop, it can become a significant monthly expense. After the trial period, the app coun...
— FromPicToArt

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