Matterhorn Dropshipping

I just received a return from a customer in which they also returned the packing slip that Matterhorn enclosed with the order — which DID NOT list my business name. It was the VAT Invoice that listed my PERSONAL NAME, my PERSONAL ADDRESS, MY PAYPAL ACCOUNT INFORMATION AND THE AMOUNT THAT I PAID FOR THE ORDER. I am pissed!!! This is not the only drop shipping order I’ve placed with them, and j...

I just received a return from a customer in which they also returned the packing slip that Matterhorn enclosed with the order — which DID NOT list my business name. It was the VAT Invoice that listed my PERSONAL NAME, my PERSONAL ADDRESS, MY PAYPAL ACCOUNT INFORMATION AND THE AMOUNT THAT I PAID FOR THE ORDER. I am pissed!!! This is not the only drop shipping order I’ve placed with them, and j...

The app runs very sluggish overall. Even if you only want to transfer 5 products, it can sometimes take up to 30 minutes until they appear in the Shopify store. We have tested other apps under the same conditions – there, the process is completed in no time. The page loading speed at Matterhorn is also extremely slow. When you try to move from one product page to the next, it takes ages. And fin...

ho chiesto se su dropshipping è ammesso il reso ma non ho ricevuto risposta quindi non so se iniziare con loro. Ho caricato molti prodotti sul mio sito ma se non garantiscono il reso è stato lavoro inutile e dovrò cancellare ii prodotti. Peccato perche i prodotti sembrano di buona qualità.

if you are just starting out please do not waste your time with this supplier. from the get go which was over as year ago, customer service was spotty, and as for the website it could be more user friendly with regard to updating items. I really hope that there is another European supplier that can fulfill my needs took months for my test order to be delivered to me and I'm pretty certain that on...

The app was so easy to install and complete all the necessary information. However, there is no admin support and I cant see how to place the order. I sent several emails without a reply. So now I will have to cancel the customer order and lose money. Greatly disappointed. I will be removing the app and all products from my store. A total waste of my time.

This business is absolutely terrible. I ordered on the 16th October 2025. no sign of my order for my customer. after several, several emails, I received an email today FINALLY with a tracking number (that i already had) that I can track my parcel and the link !! I am well aware of the tracking number …been looking at it for 22 days now. whilst I understand Poland to Ireland may take time !!! but 2...

Une marque qui n'inspire aucune confiance. ils vous abondonne quand vous avez un probleme technique . 2 mois d'attente pour obtenir une reponse "Svp soyez patiente nous allons traiter votre demande " quand vous lancez une commance chez vous il faut etre pret d'attendre + 7 jours pour la preparation de la commande et 5 jours min pour envoyer une commande .C'est vraiment honteux