Saltar al contenido
MerchantPick
KNO Post Purchase Surveys icon

KNO Post Purchase Surveys

Unlock customer insights to improve retention and drive growth

por KnoCommerce Inc · Lanzamiento: octubre 2020

4.9 (109) en Shopify Usada por 3,111 tiendas Shopify +42 instalaciones · 30 días Built for Shopify

Descubre qué tiendas la usan — por país, coinstalaciones y brechas competitivas → Desbloquea con Pro

Gestionar esta app

Verifica tu perfil de desarrollador para obtener una insignia y generar confianza en tu app.

Unlock insights with post-purchase surveys for attribution, CRO, CX, product development, and more.

Consíguela en Shopify →

Acerca de KNO Post Purchase Surveys

KNO ofrece encuestas post-adquisición fáciles de usar para obtener información sobre la atribución de los clientes. Las características incluyen audiencias dirigidas, plantillas preconstruidas, benchmarking y modelos avanzados de atribución para aprender el impacto de los ingresos de los canales, la demografía y la motivación de la compra. Utilice datos de parte cero para entender las motivaciones de los clientes e impulsar un compromiso más profundo con las acciones de la encuesta. Nuestras encuestas de múltiples preguntas y atribuciones proporcionan comentarios completos de marketing y productos para decisiones informadas. Configuración de 5 minutos con más de 30 plantillas completas de encuestas y decenas de preguntas preconstruidas. Utilice flujos lógicos para analizar en profundidad y acciones para impulsar la atribución de los clientes. Informes y análisis para entender mejor el rendimiento de los anuncios. Ver más Ver menos

Última verificación: August 8, 2026 · Stale

Detalles de la app

Desarrollador
KnoCommerce Inc
Categoría
Store management
Precio
De pago
Lanzamiento
octubre 2020
Valoración
4.9 (109) en Shopify

Funciones principales

  • 1 Survey
  • 3 Questions per survey
  • Unlimited responses
  • Export all data
  • Conditional logic
Integraciones con:

Customer accounts Google Analytics Klaviyo Peel Insights ReCharge Shopify Flow TikTok Triple Whale

3 planes · prueba gratis de 7 dias

Starter

$19/month

Analyst

$119/month

Pro

$299/month

Planes y precios segun el Shopify App Store.

Valoraciones y reseñas

basado en 97 reseñas de la Shopify App Store

Usa las flechas para leer reseñas individuales

Easy to use and working without any hiccups – Customer service is quick, friendly and helpful. It is a tool very valuable to us to unterstand more about customer journey behavior and marketing performance.
— Royfort
empty
— Lilienthal Berlin
Love KNO! Highly recommend no matter what stage you are at. Has helped us with persona research, mapping out retail strategy, new product development and so much more.
— Hummii Snacks
great post purchase app
— LOAM
Easy to install and use! KnoCommerce staff is always helpful and replies immediately.
— Marleylilly
For our small brand, we knew that word of mouth was our strongest conversion channel but actually seeing the data from KnoCommerce has been really insightful. We weren't sure if customers would actually fill out post-purchase surveys and we've been shocked by the participation and feedback we've gotten on our website. Highly recommend.
— ZipFit
Great app! We do a few post purchase surveys and pull very valuable actionable data from them. Definitely recommend.
— Topo Designs
Sid from customer support is awesome and really helped us trouble shoot through some issues we were facing. Happy to be working with them daily. Give it a try!
— Mott & Bow
It’s been one week since we signed up with KnoCommerce for our post-purchase survey, and although it’s still early, we’ve had a great experience so far, especially with onboarding thanks to Sid. He walked me through setting up the post-purchase survey, connecting everything to Klaviyo, and shared additional helpful tips along the way. I’m also planning to meet with him for another session to set u...
— Dr. Noze Best
Highly recommend this app it’s been amazing and their integration with Shopify flows has been really insightful. When someone leaves a specific response on a survey, I can make sure that members of my team get a slack message or an email right away and I’m also able to assign order tags oHighly recommend this app it’s been amazing and their integration with Shopify flows has been really insightful...
— CareNatal
Great customer support and integrations with platforms that our retention team uses. Also, one of the best AI chat bots that I've ever used. Gave extremely clear instructions and didn't hallucinate
— BRUNT Workwear
No brainer for any ecom store! Also love Steve and the team + the fact you can run surveys and attribute the responses to individual customers in Klaviyo. Powerful tool!
— Moodi
keeps logging me out inspite of successful payments and support takes aaaages to respond - even for super urgent issues.
— The Better Cat
We were promised a full refund, as we decided not to continue with the trial. Customer support is non responsive. Would not recommend using this app to others. Empty promises. Stay away.
— Ananta Stones
Tried to use to ask first time customers where they hear about us (template in their free campaign/ examples above), spent 20 minutes setting it up only to find that filtering to only ask new customers would be using an "audience" and would require the $120/ month plan. Grapevine does this for $15/ month at scale. Fairing also reasonable and great to work with. Nothing makes me more aggrevated tha...
— Little Hunter
The feature in the paid plan is not working (Add survey answers as a tag to the order) . Customer support said "I have passed this along to our dev team, and it looks like they think that this feature needs to be rebuilt. I don't have an estimate as far as what that would look like"
— VRTX JAPAN
We’ve had a great experience with KnoCommerce and especially with Sid from their support team. The platform has been incredibly valuable for helping us better understand customer acquisition and post-purchase behavior, and the team has been extremely responsive whenever we’ve needed help. Sid went above and beyond helping us refresh and rebuild our post-purchase surveys, set up conditional logic...
— Gratsi
We've had a great experience using KNO for post purchase surveys. It's easy to use, and allows us to gather meaningful data about our customers. We're excited to start using their NPS feature as well. The customer support at KNO is amazing, we always get a timely response, and their team is very helpful.
— Wild Rye
very good app, thanks Sid
— Naali FR
Most important App in DTC, let your customers tell you exactly why they buy and how they found you right after checkout
— Sleepout

Resumen 1 / 20

También te puede interesar

Alternativas a KNO Post Purchase Surveys →

Guías sobre aplicaciones de Store management

¿Eres desarrollador de aplicaciones?

Pon tu aplicación delante de los comerciantes que exploran este directorio.

Descubre las páginas para desarrolladores