Interparcel Australia

I moved over to Interparcel after Sendle went bust, and it's been like night and day. Onboarding and integration support, discounted rates (after I boycott Aramex) with all remaining couriers to suit, the live chat is well above average (as you're able to chat with a human during business hours), and cases are all followed up via email. I've been assigned an account manager who seemingly goes abo...

Daisy is a superstar, She has gone beyond and above to make the integrations happen for us ! Very happy with her level of knowledge and service

Setting up the Interparcel app for our Shopify store has involved a fair bit of configuration to suit our business, but the support we've received—especially from Daisy—has made a big difference. She's been prompt, professional, and genuinely helpful throughout the process. It's been great to have such responsive support while getting everything in place.

Great support from the Interparcel Shipping Tools team! We encountered a small tech error, but after contacting their tech support team, they promptly fixed it on their end. Very supportive and great attitude!

Daisy was able to seamlessly integrate my Website orders though Interparcel, saving me a lot of time, as I was manually entering info previously. Great App. I can't recommend Daisy highly enough, as she went above and beyond to help our company, Thank you

Cant recommend enough! able to get access to very good freight pricing, very easy to use system and most importantly very fast customer support! Daisy has replied to my emails soo fast everytime, the online chat help is also very good. just had a very weird issue which was caused on the other side which wasnt interparcels system but they managed to find the fault and fix it for me, on top of thi...

Integration is fantastic, especially now that Australia Post is an option. Saves an incredible amount of time. Prices at Interparcel are also quite competitive. Martin has been great at providing me with the best service. The claims team could be a bit more logical and transparent. Everything else is great.

The shopify app has taken our online business to another level. I can log in anytime and find anything I need to know. I can search any of our products and find their stats within a minute. Now that I’ve incorporated shipping into the app, I’m now also shipping with ease. Shopify integrates also with our accounting program which has again made our business so much easier to run and operate. I’m...

great app to install, one stop shop for everything you need

I have been using Interparcel in my shop for several years and cannot fault them. Their prices are reasonable, and the integration works flawlessly. A recent glitch was quickly resolved by Daisy and the team, setting a new standard for customer service.

Simple and easy to use, Michael helped me setup my store and gave me access to competitive pricing allowing me to merge all my orders into one simple location. Big fan

Interparcel is very useful, and when we were having trouble setting up our store Daisy provided great help and worked with us us to sort everything out.

Great customer service and support from most people I have dealt with and particularly Daisy and the Australia Post integration team. The app itself is easy to use and fantastic integration with Shopify. We still get stung occasionally with some unforeseen fees from individual couriers (especially TNT) which results in me just avoiding that courier option. Only feedback would be it would be...

A really great app we've been using for some time now. Helped our team with streamlining the process and saving us on shipping fees. Thanks Interparcel and Alex from their team for helping us!

Daisy went truly above and beyond with the service and support she offered us. If all tech companies in the world had staff life Daisy, the world would run a lot smoother

Great app and service, very user friendly and helps us small businesses out a tonne! Thank you

We're 6 months into our Interparcel journey and have been thoroughly impressed with the app's performance, especially since the introduction of the beta for Australia Post integration. This addition has proven to be a game-changer for our online Shopify store. The app's interface is not only intuitive but also user-friendly. Its simplicity has significantly streamlined our order processing and di...