HelpDesk for Ecommerce support

Automated help desk for smart, team-based ticket resolution

por Text · Launched: enero 2021

1.0 (1) on Shopify

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HelpDesk ticketing system to easily manage multiple communication channels and customer relations.

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Acerca de HelpDesk for Ecommerce support

HelpDesk centralizes all emails, website forms, chats, and more into one secure inbox, maximizing support excellence. Automations and AI allow for rapid, multichannel responses so no one is left waiting. HelpDesk integrates seamlessly with your preferred apps, fitting right into existing processes. Advanced teamwork features improve work organization and influence response times. Access to customer purchase history lets you personalize responses, build trust, and foster long-term relations. Use solid collaboration HelpDesk features to solve client cases together. Automate ticket resolution with custom HelpDesk rules and macros to save time. Use HelpDesk AI to sum up any lengthy ticket and refine texts to fit you. Customize your message layout to respond professionally and stay consistent. Track customer insights using the shopping history in the HelpDesk ticket. Ver más Ver menos

Última verificación: July 17, 2026 · Fresh

Detalles de la app

Desarrollador: Text
Categoría: Store management
Precio: De pago
Lanzamiento: enero 2021
Valoración: 1.0 (1) on Shopify

Funciones principales

Paid users with admin or agent roles
Unlimited free viewers
5 teams
5 forwarding addresses
5 reply addresses

Integraciones con:

ChatBot, Checkout, LiveChat, Salesforce, Slack, Zapier

2 planes · prueba gratis de 14 dias

Team

$34/month

Business

$59/month

Planes y precios segun el Shopify App Store.

Valoraciones y reseñas

basado en 1 reseñas de la Shopify App Store

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Pricing is very miss leading. Charge per agent and even on up charges like Slack integration is per user. For a newer APP with no reviews here their strategy seems to miss the mark.

— Panda Motorworks

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