Fraud Control

★★★★★

Very simple and safe rules which allows you to cancel high risk orders, charge payments on not high risk and block customers who left high risk orders.

★★★★★

I was a little confused by the poor reviews, but they were completely unfounded. After installing the app, the “Fraud Control” app appears on the left in the admin menu. And right below it is Rules. So it's not a button, but a menu item. You can then create rules there.

★★★★★

Simple to use and easy rule creation to block known fraudsters from checking out.

★★★★★

Useful app. make flow creation easier and fraud control analytics helps as well.

★★★★★

empty

★★★★★

I think that the reviewers that are giving low scores here are missing the boat. This tool adds some powerful capabilities. It is not just the dashboard. It seems to conditions to FLOW. We were paying a 3rd party company to guarantee our orders against fraud. They accepted more than 99% of the orders which was good, but at a cost that added up to a high monthly amount. After installing Fraud...

★★★★★

My store is being used to test stolen credit cards. It only blocks high risk transactions. I cannot block medium risk transactions. I've had multiple chargebacks and considering shutting down my store. No help from Shopify.

★★★★★

really hard to use

★★★★★

"Rules" does not show, even after refreshing the page many times as one person suggested. This app is broken.

★★★★★

A bot is using my store to test stolen credit cards. I contacted Shopify support about it and they said to install this app and it'll help to stop the attacks. Well, this app does nothing to stop the attacks from happening. I'm still getting hundreds of abandoned carts with card details and fraudulent orders are still getting through.

★★★★★

Add a option to ban bot with one making more than x chechouts per minute. Because right now One bot making a lot of chechout and testing a lot of stealed cards.

★★★★★

According to the help file, to block someone, you need to create a rule. To create you should "1.From your Shopify admin, go to Apps > Fraud Control. 2.Click Rules.3.Click Create rule." However, there is no "Rules" button to click. This app basically displays very general fraud information for your Shopify store, but doesn't do anything to help you control it.

★★★★★

Useless. App showed potential but the ability to see/create rules has VANISHED from 20 stores that I manage. Just gone. No way to get help other than to try and email someone. Pointless. Without the ability create rules, addd IP addresses, etc to blocks...what the heck is the point? Remember, you get what you pay for...

★★★★★

Useless unless you have Shopify Payments

★★★★★

To access this app’s functionality, you need to open the “Rules” submenu from the left-hand navigation. Unfortunately, this submenu does not always appear and may require refreshing the browser tab. Additionally, pinning the app to navigation can cause it to disappear entirely. If this happens, you’ll need to locate the app via search, open the (…) menu in the upper-right corner, and unpin it fro...

★★★★★

There is no option to block the whole domain from which the fraudulent transactions / abandoned fake baskets come from. In my case it's @example.com . Multiple different emails from this domain. I cannot possibly block each and every fake email address, I would like to block the whole 'example' domain. Also, there is no option to block specific names/customers.

★★★★★

The app is useful if you take the time to understand and configure the rules correctly. Managing the messaging shown to customers when a checkout is blocked is important, as the default language is too soft for effective deterrence. One major drawback is the lack of visibility into who is actually being blocked at checkout. All blocked users remain anonymous, so you only see aggregate counts rath...

★★★★★

This app is pretty useless.. It says there is a way to "Block checkouts before they become orders", but I can't find this feature anywhere.... No way to contact customer service.

★★★★★

At FIGS, we use Fraud Control as the sole source of combating against credit card, chargebacks, reseller, and other types of e-commerce fraudulent activities. I do wish this app had more/better/more detailed functionality to better serve our growing platform.

★★★★★

I turned on this tool and it didnt block fraudulent orders, now someone opened 53 orders in 3 days and stole nearly thousands of units that will result in thousands of dollars in chargebacks!