Fera Product Reviews App

★★★★★

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★★★★★

Holden did something I hadn't done in weeks: they found the problem with adding my product reviews and fixed the code themselves, solving my issue. Excellent service, I highly recommend them.

★★★★★

Great customer service and help articles for all my review needs.

★★★★★

Great! Support is also good when needed.

★★★★★

pretty straightforward and simple to use

★★★★★

Amazing customer service and immediate help when I needed it. Fantastic experience and would highly recommend!

★★★★★

They resolved my issue with great patience and professionalism—thank you.

★★★★★

good app

★★★★★

Really happy with Fera so far. It was easy to set up, looks great on our Shopify store, and makes collecting customer reviews simple. The photo review feature is a nice touch and everything has worked reliably. Definitely worth checking out if you're looking for a review app.

★★★★★

Holding merchant reviews hostage unless you pay more! DO NOT install this app. Even while actively paying a monthly subscription fee, Fera completely hid my front-end review widgets from my storefront because an outgoing email quota was reached. A review app should only stop sending automated emails when hitting a limit; it should never silently disable basic display functionality that merchants p...

★★★★★

The new price change of orders limit in the store is really unjust specially for old customers - who have good data populated with this app, Not Recommended for long term users as they keep increasing pricing +100% and you will regret once you have populated your data with them. Had been their customer since 2017 and frankly app doesn't worth the price now.

★★★★★

This app is constantly crashing. Users are merging between projects, creating potentially serious issues. Reviews on websites are often offline. These problems have been occurring for years, and the staff never fixes them. We are in the process of uninstalling it from all our stores.

★★★★★

The developer keeps changing pricing policies - Now that we have our data generated with their app, they have changed the pricing from 29$ to above 150$ overnight. This is quite misleading pricing policy. In addition the app is NOT that good also, app worth max 29$/ month.

★★★★★

Bad app, every few month changes conditions to charge you more money, doesnt work properly

★★★★★

The worst customer service experience I've had!!! The #Recently Sold Counter and Social Proof Popups Widgets aren't working on our website. We've contacted customer support about this issue. Here's their response: Hi there, Thanks for reaching out! Those widgets are legacy widgets, and they are already discontinued. We are now focused on review widgets only. Just in case you are looking...

★★★★★

Google Shopping review feed has been broken for months. We have asked time and time again and it still hasn't been fixed.

★★★★★

It was better when it was less complicated. I have attempted to add my reviews to my website, it isn't working, I am unable to customize the widgets. I might just cancel this.