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Ernest: AI Customer Support icon

Ernest: AI Customer Support

AI support agent that surfaces insights about your store

por Ernest · Lanzamiento: julio 2026 · Plan gratuito disponible.

5.0 (4) en Shopify
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Ernest is an AI support agent for Shopify stores that answers shoppers' questions — orders, returns, and products — from your store data, right out of the box

Consíguela en Shopify →

Acerca de Ernest: AI Customer Support

Ejecutar una pequeña tienda significa responder a las mismas preguntas todo el día: ¿dónde está mi pedido, cómo devuelvo esto, es esto de nuevo en stock. Ernest aprende sus páginas, políticas y productos, luego las responde en su widget de chat, sin flujos de trabajo para construir. Con la confirmación del cliente cancela pedidos, inicia devoluciones y emite reembolsos, y entrega lo que no puede responder a su equipo. Antes de ir en vivo, reproducir las entradas pasadas y leer cada respuesta. Luego muestra las lagunas en su tienda basadas en sus interacciones

Última verificación: August 12, 2026 · Fresh

Detalles de la app

Desarrollador
Ernest
Categoría
Store management
Precio
Plan gratuito disponible
Lanzamiento
julio 2026
Valoración
5.0 (4) en Shopify

Funciones principales

  • 100 conversations, lifetime
  • Never expires, no card needed
  • 1 knowledge source
  • 500 conversations/mo
  • 10 knowledge sources
Integraciones con:

Email Facebook Instagram WhatsApp

4 planes · empieza gratis

Free

Gratis

Starter Plan

$49/month

Growth Plan

$149/month

Scale Plan

$299/month

Planes y precios segun el Shopify App Store.

Valoraciones y reseñas

basado en 7 reseñas de la Shopify App Store

Usa las flechas para leer reseñas individuales

Easy installation process. The multilingual support (we ship internationally) has been seamless. and the devs were quite responsive
— LittleAngelDreams
Switched over from a per-resolution based chat agent, migration was easy and costs should be lower long term
— The Frazzled Flame
Being able to see re-occuring issues in my store was quite useful, was able to use that feature to change my listings. Wish it would go a bit further in the recommendations but overall no complaints
— noblehavenpetcare
The product was intuitive to use, a lot of my customers reach out on whatsapp and messenger so having that integration was helpful. I did have to spend some time tuning it to speak in a way that I liked, but once I did it worked well
— Black Dove Apparel
The team helped me get set up and were very responsive with any questions I had. I was able to get it live and functional on my store within the same day I stalled it.
— Linssan Inc
Ernest has been a great addition to my Shopify store. It's easy to use, reliable, and has helped streamline my daily workflow.
— The Sunnah Store
We have been using Ernest with our store, and it has been a great addition. The answers it provides are accurate. I also enjoyed being able to run simulations to fine tune the chat
— Chris Edward

Resumen 1 / 7

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