CustomerGenius

Multiple discount abuse detection with automated refunds

por homedoctor LLC · Launched: octubre 2024

5.0 (4) on Shopify Built for Shopify

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Detect customers reusing discounts with multiple emails. Auto-refund fraud before orders ship.

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Acerca de CustomerGenius

CustomerGenius helps Shopify merchants catch customers who create multiple email accounts to reuse discount codes and free product promotions. Every discounted order is scored against prior orders across email, phone, shipping address, billing address, and name. Flagged orders can be held for manual review or automatically cancelled and refunded before they ship, or simply trigger an email alert. A customer blocklist also handles known bad actors. Integrates with Recharge and ShipStation. Catches customers reusing discounts across multiple email accounts Choose between email alerts, held orders, or automatic refunds Integrations with Recharge and Shipstation Ver más Ver menos

Última verificación: July 17, 2026 · Fresh

Detalles de la app

Desarrollador: homedoctor LLC
Categoría: Store management
Precio: De pago
Lanzamiento: octubre 2024
Valoración: 5.0 (4) on Shopify

Funciones principales

Up to 2,500 orders
2,501 to 5,000 orders per month
Above 5,000 orders

Integraciones con:

Recharge, Shipstation

3 planes · prueba gratis de 14 dias

Starter Plan

$9.99/month

Pro

$19.99/month

Elite

$29.99/month

Planes y precios segun el Shopify App Store.

Valoraciones y reseñas

basado en 4 reseñas de la Shopify App Store

Usa las flechas para leer reseñas individuales

Very useful app and incredibly responsive customer service!

— Tally's Ranch

Amazing app, and amazing team! If your store offers first-time customer discount codes, you need the Customer Genius app! We use first customer discounts, and they're getting a LOT of abuse, customers creating throw-away email accounts in order to continually order using new customer codes. This app is a godsend, as are the dev team! It works like a charm, and every feature request I've come up...

— Cworks

This is a brilliant app that is much needed in the Shopify app store. I highly recommend it as its working great so far and the support has been great too.

— Joonya AU

We've been using this app for a few months now and are really happy with it. The customer service team is quick to respond and genuinely helpful. Since integrating the app, we've been able to identify and prevent a few cases where discount codes were being misused by customers creating multiple accounts with different names or emails. One feature we particularly appreciate is the flexibility, you...

— Elena Bath and Body

Resumen 1 / 4

Destacada en Best Store management Shopify apps

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