Chargeflow Prevent Chargebacks

Please be aware that the "Prevent" service automatically scans the orders in your Shopify store without requiring any authorization from you. In reality, this is a scam; the "free installation" advertised on the page is merely a deceptive tactic. Ignore any prompts regarding free installation—the service is designed to automatically deduct charges from your account without any prior notification....

Chargeflow charged me for four fraudulent transactions that belonged to another store, even though I had never used their app. Despite this, a customer support agent named Chiara refunded only three of the four charges and refused to refund the remaining one. She shamelessly claimed that the refunds were issued as a gesture of “goodwill,” even though these charges were not mine in the first place...

Low Quality AI that malfunctions. DO NOT USE! Trust me, if you use it you will be sorry. Don’t be stupid and trust Chargeflow with your revenue. They used a generic AI to submit a minimal, useless response to a major chargeback without ever asking us for evidence!! That’s crazy. They submitted a chargeback a month before the actual deadline, completely locking us out from uploading our own...

DANGER: Lost $6,000 due to automated AI negligence. DO NOT USE! Do not trust Chargeflow with your revenue. They used a generic AI to submit a minimal, useless response to a major chargeback without ever asking us for evidence. To make things worse, they submitted it way before the actual deadline, completely locking us out from uploading our own proof. We lost almost $6,000 because of this app. I...

Decent support, but this app only lost disputes+ they charged me for disputes I won by myself or disputes that weren't even for the store, since they only lose disputes. Should've tried something else, lost thousands

They double charge they charged my shopify bill and then asked me to pay via card I paid via card and asked to them to remove from shopify bill many times very clearly they simply ignore this request. I also never consented to them charging my shopify bill beware,

If I could give 0 stars I would. Of all the chargebacks that have been disputed by Chargeflow I’ve won 0. This app sucks.

tldr - will take you ,money for no reason for cases you WOULD HAVE WON ANYWAY. been using the app for about nearly a year. not worth it, success rate is about 10%. I took a deeper dive and all the cases i won have been cases where they filled minimum evidence, its literally stuff that's already in the invoice and some data about IP addresses. when i went to chargeflow this is what they said:...