Focal Live Chat & Helpdesk

Impulsa tus ventas y soporte con Live Chat y CRM integrados

por Focal Software, Inc · Lanzamiento: marzo 2021 · Plan gratuito disponible.

5.0 (1) en Shopify Usada por 4 tiendas Shopify

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Automatiza el soporte de atención al cliente por chat en vivo en un solo lugar con Focal Helpdesk y Chat Widget

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Acerca de Focal Live Chat & Helpdesk

Soporte de chat en vivo Dashboard para todas sus tiendas y canales de redes sociales como WhatsApp, Facebook, Line, SMS, Telegram, Emails y más. Simplifique la comunicación y resuelva las consultas de los clientes en tiempo real en todo en una sola tienda. Automatice tareas repetitivas y ahorre tiempo con informes en tiempo real y actualizaciones de estado de las conversaciones. Gestione todas las interacciones desde un dashboard. Empodere a su equipo, comprometa a los clientes y eleve la experiencia de compras.

Última verificación: September 21, 2026 · Fresh

Detalles de la app

Desarrollador: Focal Software, Inc
Categoría: Store design
Precio: Plan gratuito disponible
Lanzamiento: marzo 2021
Valoración: 5.0 (1) en Shopify

Funciones principales

Automatiza el soporte de atención al cliente por chat en vivo en un solo lugar con Focal Helpdesk y Chat Widget

Integraciones con:

email facebook live chat sms whatsapp

1 plan · empieza gratis · prueba gratis de 7 dias

Free

Gratis

Planes y precios segun el Shopify App Store.

Valoraciones y reseñas

basado en 8 reseñas de la Shopify App Store

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So far seems good, the app is simple to understand and supports many integrations. Will give a more detailed review after testing few days.

— The Himalayan Winter

Amazing app, provide lots of features that would really help clients a lot. Great customer service, fast in respond and very helpful. Thank you so much. Highly recommended app.

— GEON ALPS

This is the app that does what Shopify inbox cannot, pricing model seems based on usage, well designed and great appearance, support is excellent.

— smartcv

Adarsh has been awesome in resolving the issue and within mins he helped us get started with chat. Highly recommended..

— Zimlay

The BEST app. This app is what I needed the most since I'm handling over 3 social media platforms and I need to answer messages all day. I tried a lot apps/software but this one is amazing. The messages is realtime and convenient. Love it!! Thank you so much~

— SEOUL PURPLE

Great app and great customer service. Mobile access coming soon as well. Very happy with this software so far.

— Loving Foods

Our e-commerce store has over 5 full-time support agents. With so many channels and social media, it was very difficult for us to track all the conversations. We like a lot what Berry support does. It literally saved us 2-4 hours per day. Highly recommended for stores that support multiple channels.

— Sanities

I was happy with them until their Facebook and Messenger integration broke. I waited a long time for them to fix it, and the dev team kept saying that it would be fixed within a day or two, but it never happened. I was never able to create an inbox for Messenger and Intagram. This app had potential, but I don't know what the dev team is doing at this point. What a shame.

— The Knickknack Shack by Darthside LLC

Resumen 1 / 8

Destacada en Best Store design Shopify apps

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