AfterShip Shipping + Labels

I've had problems with billing, including the impossibility of going back once a payment has been made. The application otherwise works well, but I recommend paying attention to the payment options and checking the conditions carefully. It may be useful to compare with other competing solutions.

I installed the plug-in after several bad experiences with other developers. The plug-in had a pretty good designed interface, and it looked like it could cover our needs, which were very simple. Just placing orders and printing labels in 4 x 6 format, standard for the logistics industry. Their support assured me it was possible and were ready to charge us 89USD/ month. However, on trying to ACT...

Scammers. I have been a victim of this scam where my money was stolen.

We used this service for a long time along with Aftership Returns Center. I would like to express my dissatisfaction with the way they provide customer service. We faced some kind of glitch or bug when we are not able to add card details, every card we add is rejected (all the cards are ok). As a result we cannot buy return labels. This issue has occurred more than 1 week ago. Their customer care...

The app developer does not know his/her own app at all. Every time that I had some issues, the customer support did not know the solutions 90% of the time and it took them a week to get back to me with some non sense answer. Be aware! They did not disclose all the information about the app. If you want to cancel the label that you have purchased, it needs to be done within 30 days. Their support d...

I couldn't get past setting up a courier. Ended up in an endless login loop. Support was poor (sent me a Developers Guide, asked me the stock standard "change browser"--I'm using Chrome, if it doesn't work with Chrome, it's no good). Eventually was able to click on courier icon. Took me to an API set up screen with message for Shopify users to click on a link to the new experience. Back in the loo...

I am dealing with support on how to print one label for more than 3 hours. Now I am dealing with a guy named Moezzam, it looks like this guy is professional at wasting your time.

We needed a returns portal features on our website. I installed the app as the reviews for the most part looked good. Straight away I tried to setup the postmen account with DPD, I had an error regarding a max character limit on ref 2, so I reached out to support. They first told me that the problem was on DPD's end and I needed to contact them. So I called DPD who confirmed this issue was with th...