Affiniv Net Promoter Score NPS

Net Promoter Score (NPS) survey to collect customer feedback

por Affiniv · Launched: diciembre 2021 · Free plan available.

5.0 (7) on Shopify Built for Shopify

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Net Promoter Score (NPS) & Post-Purchase Survey to Collect Customer Feedback and Get Insights

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Acerca de Affiniv Net Promoter Score NPS

Affiniv is a NPS survey and analytics app that helps brands increase customer retention.Create branded Net Promoter Score (NPS) surveys in minutes & send them via multiple channels. Get high response rates with automated triggers (eg, 5 days after purchase) and reminders.Dive deep into customer responses with an AI-powered analytics dashboard. Set up alerts and automate post-response workflows for timely actions. Delight your customers by fixing issues that affect your customer experience. Create branded NPS surveys in minutes. Add follow-up questions & branching logic Send surveys via Email, WhatsApp, SMS, Thank You Page, Order Status Page, etc. Increase response rates by automating survey triggers and reminders. Get deep actionable insights from AI-powered analytics dashboard. Integrate with CRM and tech stack for post-response workflows. No coding needed. Ver más Ver menos

Última verificación: July 20, 2026 · Fresh

Detalles de la app

Desarrollador: Affiniv
Categoría: Store management
Precio: Plan gratuito disponible
Lanzamiento: diciembre 2021
Valoración: 5.0 (7) on Shopify

Funciones principales

Up to 100 orders
Email embedded-survey
WhatsApp, SMS surveys
Thank You, Orders page surveys
Automated triggers & reminders

Integraciones con:

Checkout, Customer accounts, Freshdesk, Google Sheets, Gorgias, Klaviyo, Shopify Flow, Slack, Zendesk

4 planes · empieza gratis · prueba gratis de 7 dias

Free Plan

Free

Starter Plan

$25/month

Growth Plan

$99/month

Advanced Plan

$199/month

Planes y precios segun el Shopify App Store.

Valoraciones y reseñas

basado en 1 reseñas de la Shopify App Store

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We use Affiniv to send post-purchase NPS surveys via WhatsApp and Email. The platform makes managing NPS-related activities simple, smooth, and hassle-free. Their support team is highly responsive, knowledgeable, and always willing to assist with any queries or concerns. The prompt service, clear guidance, and commitment to customer satisfaction make Affiniv a reliable partner for NPS management....

— 82°E

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