Paidback: Win Chargebacks

Paidback automatically fights your chargebacks and recovers lost revenue — fully hands-off.

Paidback detects chargebacks instantly and builds the response for you: it collects evidence from order data, tracking, delivery confirmation and fraud signals, writes a rebuttal matched to the dispute's reason code, and submits the complete package. When a customer who lost a dispute against you orders again, Paidback flags the order and can hold fulfillment until you review it. Built for Shopify Payments.

• Automatic evidence collection from order, tracking, and fraud data
• AI-generated dispute responses tailored to each reason code
• Missing evidence detection — flags gaps and guides you to fill them
• Full evidence visibility — see every piece collected for each dispute
• Repeat Disputer Alerts: flag and hold orders from past disputers