EW: EU Withdrawal Button &Form
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
- Pricing
-
Free plan available. Free trial available.
- Popular with stores like yours
- Based in United States
- Rating
- 4.9 (2,318)
- Developer
- 401layers UG (haftungsbeschraenkt)
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Implement EU Directive 2023/2673: Withdrawal button without login requirement according to EU law
Starting 2026, the withdrawal button becomes mandatory under EU Directive 2023/2673. Integrate the legally required EU withdrawal button directly into your store today. Customers can initiate their withdrawal directly in the shop - without needing to log in. The app then automatically sends the legally required confirmation via email. Integrate the button in minutes without coding and manage all requests efficiently in your dashboard. Audit reporting, fully customizable form - get ready for 2026
- Permanently visible EU withdrawal button directly in the shop | EU 2023/2673
- Withdrawal according to EU guidelines, also available for guest buyers
- Automated delivery of the receipt confirmation email after every withdrawal
- Clear overview of all requests with complete documentation
- Audit report of all processes as a PDF file for your compliance documentation
- Popular with stores like yours
- Based in United States
Languages
German, English, Spanish, Dutch, and French
Works with
- Checkout
- Shopify Flow
- Shopify Admin
- All 24 EU languages
- EU Withdrawal Regulation
Categories
Return options
Pricing
Choose the plan that best fits your business.
FREE
Free
Features
- EU withdrawal button & form
- Unlimited withdrawals
- Automatic confirmation emails
- Easy template integration
- Clear management dashboard
- Translations in all EU languages
- Email notifications for merchants
- Evaluationmode
Basic
$9.99 / month
or $99.99/year and save 17%
Features
- EU withdrawal button & form
- Unlimited withdrawals
- Automatic confirmation emails
- Data processing agreement (DPA + GDPR)
- Custom email templates
- Custom branding
- Email notifications for merchants
- Translations in all EU languages
14-day free trial
Grow
$29.99 / month
or $299.99/year and save 17%
Features
- EU withdrawal button & form
- Unlimited withdrawals
- Automatic confirmation emails
- Data processing agreement (DPA + GDPR)
- Sync with Shopify Returns
- Adjustable withdrawal terms
- Set max withdrawal period
- Hide from non EU customers
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (2,318)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this as an easy way to meet EU withdrawal button requirements, including §356a BGB, with setup done in minutes and smooth theme integration. It generates a clean, legally compliant withdrawal page and form, supports partial withdrawals, and stores data clearly. Texts and emails are customizable and multilingual, performance is stable, and support is fast and friendly. Many small shops value the free plan for basic compliance.
Great app for meeting the new EU withdrawal button requirement. Setup was straightforward with the theme editor integration, and the withdrawal form works smoothly on both desktop and mobile. Support documentation made it easy to get the button live in our store's footer. Highly recommended for any EU-facing Shopify store that needs to stay compliant
An easy, effective solution for solving the compliance issues with the EU Withdrawal legislation. The folks that run the app are super knowledgeable and extremely helpful. Well done.
Great to use. Easy. No problems at all and I find it great to have different options considering if you are a small business or not. Thank you so much!
Support
App support provided by 401layers UG (haftungsbeschraenkt).
Resources
This developer doesn't offer direct support in English.
Developer
Dorothea-Erx.-Str. 1a, Hilden, 40721, DE
Launched
January 9, 2026
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, Online Store
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View customers
Customer data
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Edit products
Products, collections
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Edit orders
All order history, returns
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Edit Online Store
Online Store pages, theme
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Edit other data
Online Store navigation, translations
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