BackupMaster Backups
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
- Pricing
-
Free to install. Free trial available.
- Popular with stores like yours
- Based in United States
- Rating
- 4.8 (124)
- Developer
- BackupMaster
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Automatic store backups. Restore data or duplicate your store for staging or expansion.
BackupMaster automatically backs up your store every day and on demand, protecting products, collections, themes, files, metafields, metaobjects, blogs, menus, customers, orders, and more. Restore supported items to previous versions after AI tools, apps, bulk edits, or team changes. Duplicate or clone backed-up store data for staging or expansion. Built in Sydney since 2017, SOC 2 audited annually, GDPR compliant, and hosted on Microsoft Azure.
- Back up key store data automatically every day and on demand
- Restore supported items individually or in bulk to previous versions
- Duplicate backed-up store data for staging or expansion
- Protect backups with SOC 2 audited, GDPR compliant cloud storage
- Export copies to Google Drive or download them as ZIP files
- Popular with stores like yours
- Based in United States
Languages
English and German
Works with
- Shopify Admin
Categories
Pricing
Choose the plan that best fits your business.
Agency
Free to install
Free for Shopify Partner development stores before they are transferred to a client.
Features
- Only for Shopify Partner dev stores
- All features enabled for 3 months
- Restore supported items
- Store duplication included
- Use before client store transfer
Essentials
$19 / month
or $205.20/year and save 10%
For stores with up to 300 orders/month
Features
- Automatic daily backups
- Products, collections, themes
- Blogs, pages, files, menus
- Metafields, metaobjects, translations
- Customers, orders, inventory, and more
- Restore supported items
- 365-day retention
- Unlimited cloud storage
7-day free trial
Pro
$39 / month
or $421.20/year and save 10%
For stores with up to 600 orders/month
Features
- Everything in Essentials
- Download backup copies
- Sync backups to Google Drive
- Duplicate data for staging or expansion
7-day free trial
Plus
$79 / month
or $853.20/year and save 10%
For stores with up to 1,500 orders/month. Higher-volume plans are available on our pricing page.
Features
- Everything in Pro
- Multi-store pricing
- Detailed audit logs
- External portal access
- Custom backup time
- Priority support
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (124)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants say this app is easy to set up, with a clean, Shopify‑native interface and automatic “set it and forget it” backups. They value reliable, granular restores for themes, products, pages, and more, plus store cloning and external exports. Many mention it “saved” their business after theme issues, deletions, or bad imports. Support is praised as fast, proactive, and honest, with no performance impact and competitive pricing.
Would like a backup solution that backs up everything, including files.
Noted a previous comment about 'Unfortunately, Shopify doesn't allow access to "Files" in the Shopify settings. As a result, we can't back them up. However, we will start backing them up if Shopify opens access to this section.'
The question is, has this been resolved and allow the ability to backup and restore media files.
Thank you for your review and for raising this question.
The earlier comment you referenced was accurate at the time, as Shopify did not provide apps with API access to the Files section.
Shopify has since made Files available through its API, and BackupMaster now supports backing up and restoring Shopify Files/media files that are available to apps.
We’ve also recently added backup and restore support for Shopify Menus.
Shopify is a large and constantly evolving platform with many different types of store data. Some data is not exposed to apps through Shopify’s APIs, while other data types require dedicated development and testing to ensure they can be backed up and restored reliably. We therefore focus on the areas merchants rely on most and continue expanding our coverage over time.
We’ve also sent you an email with some additional details. If there is any specific type of data you would like to confirm, please feel free to contact us and we’ll be happy to clarify what is currently supported.
Really easy to set up, and very helpful support!
It seems to do the job. I would say that the bare minimum nowadays is to have control over your backups, upload it to an external site using SFTP, and that comes with an excessive price tag. There are some other apps covering a second store for free, while this is with additional payment.
I would also ask them to include additional languages for people not speaking English or German, or the ability to not store any of our store data in their premises.
Another suggestion would be to be able to define retention and trigger on demand backups when you know you are about to do changes that can break stuff.
Having said that, I believe it is going in the right direction
Thank you for the thoughtful feedback and suggestions.
BackupMaster already supports manual on-demand backups, so you can create a backup at any time before making significant changes to your store.
We also keep historical backup versions automatically, and you can export backup data outside BackupMaster, including scheduled exports to Google Drive.
For additional stores, each Shopify store requires its own subscription because each store has its own backup data, storage, processing, and restore environment.
We also appreciate your suggestions regarding additional languages and external storage options. Shopify is a very broad ecosystem, so we continuously prioritise improvements based on merchant demand, technical feasibility, and the need to ensure backup and restore functionality remains reliable.
We also recently added backup and restore support for Shopify Menus as part of our ongoing work to expand coverage.
Thank you again for taking the time to share detailed feedback.
Support
App support provided by BackupMaster.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, Online Store, custom data, Shopify admin, other data
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Edit customers
Customer data
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Edit products
Inventory, products, collections
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Edit orders
All order history
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Edit Online Store
Online Store pages, theme
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Edit custom data
Metaobject definitions, metaobjects
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Edit Shopify admin
Files
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Edit other data
Locales, locations, Shopify Markets settings, Online Store navigation, publications of products on sales channels, translations
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