Ordertracker ‑ Order tracking

Ordertracker ‑ Order tracking

Pricing
Free plan available. Free trial available.
Rating
4.3 (62)

Give customers order tracking on your own store and keep them informed with shipping notifications.

Ordertracker adds a branded, customizable tracking page to your store, where customers look up their order and see the estimated delivery date (EDD). Real-time tracking covers 3,500+ carriers. AI turns carrier updates into clear sentences in each customer's language, on a multilingual page in 20 languages. Shipping notification emails head off "where is my order" requests. Dropshipping mode hides Chinese origin, upsells increase sales and analytics spot shipping exceptions. An API is available.

Ordertracker adds a branded, customizable tracking page to your store, where customers look up their order and see the estimated delivery date (EDD). Real-time tracking covers 3,500+ carriers. AI turns carrier updates into clear sentences in each customer's language, on a multilingual page in 20 languages. Shipping notification emails head off "where is my order" requests. Dropshipping mode hides Chinese origin, upsells increase sales and analytics spot shipping exceptions. An API is available. more
  • Your branded tracking page offers order lookup and estimated delivery dates.
  • Customizable email notifications go out automatically and cut WISMO tickets.
  • Dropshipping mode hides China info by replacing Chinese carriers and events.
  • Upsells on your tracking page drive more sales from post-purchase traffic.
  • Shipping analytics and incident reports flag delays across all your shipments.

Languages

English, German, French, Portuguese (Brazil), Italian, Spanish, and Dutch

Works with

  • Shopify Admin

Pricing

Choose the plan that best fits your business.

Free

Free

Features

  • 25 orders per month
  • Fully customizable branded tracking page
  • Automated email notifications
  • Chinese carriers masked
  • Product upsells on your tracking page
  • Delivery analytics and incident reports
  • Automatic tracking history translation
  • 1,200+ carriers supported worldwide

Essential

$9 / month

or $84/year and save 22%

Features

  • 250 orders tracked per month

2-day free trial

Pro

$29 / month

or $276/year and save 21%

Features

  • 1000 orders per month

2-day free trial

Business

$99 / month

or $948/year and save 20%

Features

  • 5000 orders per month

2-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (62)

Overall rating
4.3
Counts per rating level
  • 84% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 10% of ratings are 1 stars
October 22, 2026

Incredible support. They contacted on their own and offered custom solution for my specific issue for no additional cost. They implemented it immediately. Communication and execution extremely fast.

BMBMWORKS
Lithuania
Almost 3 years using the app
VNA DIGITAL LTD replied October 24, 2026

Thank you for your kind words.

September 25, 2026

The support team is really nice and always helpful when checking and responding to any issues we encounter. Great app!

embracek
Thailand
About 2 years using the app
VNA DIGITAL LTD replied September 26, 2026

Thank you, that's nice to hear!

November 3, 2026

aplicativo bom

construindo sonho
Brazil
11 months using the app
VNA DIGITAL LTD replied November 4, 2026

Obrigado!

Support

App support provided by VNA DIGITAL LTD.

Developer

VNA DIGITAL LTD

Ulitsa vladayska 67, SOFIA, 1606, BG

Launched

September 13, 2022

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Name, email address, phone number, physical address

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner, blog contributors

  • Store owner

    Name, email address, phone number, physical address

  • Blog contributors

    Email address, IP address, browser and operating system

View and edit store data:

Customers, products, orders, Online Store, Shopify admin

  • View customers

    Customer data

  • View products

    Products, collections

  • Edit orders

    All order history for the last 60 days, merchant managed fulfillment

  • Edit Online Store

    Online Store pages

  • Edit Shopify admin

    Files

  • View other data

    Locales

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