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Recover carts & send holiday campaigns on WhatsApp, SMS & Email. Offer 24/7 support with AI chatbots
Turn WhatsApp, SMS and Email into revenue channels for your store with ConvertWay. Automated journeys recover abandoned carts, win back lapsed buyers, upsell and send order updates on autopilot. Use advanced segments to send flash sales, early-access offers and holiday campaigns on the channel each customer prefers. AI chatbots on your website, WhatsApp and Instagram answer questions and recommend products 24/7. Get set up in 5 minutes, with our team ready to help whenever you need.
- Automated Journeys: Abandoned Cart, Win-Back, Upsell, Cross-Sell & Order Updates
- Campaigns: Flash Sale, Early Access & Holiday Broadcasts With Advanced Segments
- AI Chatbots: Solve Queries, Suggest Products & Convert on Website, WA & Insta DM
- Unified Inbox: Chats From All Channels in One Place With AI-Assisted Replies
Languages
English
Works with
- Checkout
- Checkout
- Facebook Messanger
- Judge.me
- Klaviyo Omnisend
- WhatsApp Business
Categories
Managing campaigns
Cart recovery
Pricing
Choose the plan that best fits your business.
Starter
$49 / month
or $468/year and save 20%
Additional charges will apply as per the notifications sent.
Features
- Best for early-stage, pay-as-you-grow
- WhatsApp and SMS marketing
- Up to 3,000 subscribers
- DND hour and fallback templates
- Shopify customer segments + list uploads
- Unified inbox: WA, Insta, FB & Email
- WhatsApp catalog synced from Shopify
- Flow based chatbots
Growth
$99 / month
or $1,068/year and save 10%
Additional charges will apply as per the notifications sent.
Features
- Best for growing DTC Brands
- Everything in Starter, plus:
- WhatsApp, SMS, and RCS
- Up to 20,000 subscribers
- Insta DM and comment automation
- Advanced RFM segmentation
- Opt-in popups like Spin The Wheel
- Dedicated onboarding support
Enterprise
$399 / month
or $4,428/year and save 8%
Additional charges will apply as per the notifications sent.
Features
- Best for high volume DTC brands
- Everything in Starter, plus:
- Unlimited subscribers
- WhatsApp, SMS, RCS, Email Marketing
- AI chatbots on web, WhatsApp & Instagram
- Opt-in popups like Spin The Wheel
- Insta DM and comment automation
- Dedicated account manager
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (247)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants find this app easy to set up, with smooth Shopify integration and intuitive dashboards for WhatsApp, SMS, and email. Many report strong ROI, better repeat purchases, and effective abandoned cart recovery. It’s widely used for automated campaigns, COD verification, order updates, and chatbots, with reliable delivery, detailed analytics, and useful extras like pop‑ups and live chat. Support is consistently fast, proactive, and hands‑on.
Had a wonderful experience from the beginning - right from onboarding with Mihir's help till now with the team's help for promotions, marketing ideas, scheduling campaigns and other suggestions it's all been great. Thanks CW!
We had a really easy and quick onboarding with Convertway. Needed some help understanding the platform initially, their team was very quick to respond and get issues sorted or guide when needed. Made the transition from another service provider quite effortless. Thanks to Jyoti and rest of the team for helping us. Overall has been an effective marketing platform for us. Would definitely recommend.
The ROI has been a huge win for us. We're 6X ROAS on UTM-level attribution, which gives us a much clearer picture of the revenue we’re actually driving from ConvertWay, beyond just click-based attribution. We use WhatsApp and AI Voice calls for abandoned cart recovery which helps us reach more shoppers without having to call everyone manually. We also use AI Voice & WhatsApp for COD order confirmation and address verification.
Ayush, Adarsh and Jyoti have been really helpful throughout, and it’s been great working with the team. Looking forward to exploring more with them!
Support
App support provided by Shipway .
Resources
Launched
January 17, 2017
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