Moose AI Chatbot & Live Chat
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
- Pricing
-
Free plan available. Free trial available.
- Popular with stores like yours
- Based in United States
- Rating
- 5.0 (490)
- Developer
- Vegahub Technology Inc.
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Turn customer support into a growth engine with an AI chatbot that works even while you sleep.
MooseDesk is an AI-powered helpdesk for Shopify stores that need faster replies, fewer tickets, and happier customers. The AI chatbot learns instantly from products, FAQs, and past Q&A to answer accurately 24/7 — no manual setup. Automate order tracking and repetitive questions, then seamlessly hand off to live chat when needed. Manage all conversations from one inbox and empower customers with multilingual FAQs. Less support effort. Faster responses. Built to scale with your business.
- AI Learning: Build a smarter chatbot using your FAQs, Q&A, and products
- 24/7 automation: Automate routine support and route complex cases to agents
- Omnichannel inbox: Manage chat, email, and social messages in one place
- Self-service support: Let customers track orders and find answers instantly
- Product FAQs: Manage product-specific FAQs displayed on each product page
- Popular with stores like yours
- Based in United States
Languages
English
Works with
- Shopify Admin
- BON Loyalty
- Livechat
- UpPromote Affiliate Marketing
Categories
Real-time messaging
Automated responses
Editing tools
Pricing
Choose the plan that best fits your business.
Free Forever
Free
Features
- UNLIMITED AI chatbot replies
- Unlimited chat history
- Standard widget customization
- Unlimited FAQs
- Detailed analytics
Starter
$19 / month
Features
- UNLIMITED AI chatbot replies
- Unlimited chat history
- Advanced widget customization
- Premium FAQs templates
- Language switcher
- Unlimited integration
7-day free trial
Growth
$49 / month
Features
- UNLIMITED AI chatbot replies
- All Starter plan features
- Unlimited email channels
- Advanced ticket management features
- Priority support
7-day free trial
Business
$249 / month
Features
- UNLIMITED AI chatbot replies
- All Growth plan features
- Unlimited team members
- Dedicated support service
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (490)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this as a reliable, all‑in‑one support tool that’s easy to set up and strong value for smaller and growing stores. They highlight the AI chatbot and Response Builder for fast, accurate, human‑like answers that cut support time and boost sales. Many praise the broad feature set, smooth performance, and exceptional, proactive support team that quickly fixes issues and helps with onboarding, customization, and FAQs, even on the free plan.
The app has some many features that you won't feel the need to ever use any other app. You can have faqs and all within the chat window. You can also train your AI chatbot or have your team respond to the messages themselves whatever is convenient. Also there are option to add Scratch Card and Spin Wheel which is a nice add on to boost sales.
Hi Gupta Coins,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
Very fast and helpful customer service. Good to have support options which are not all AI. Thanks Mabel.
I have had a great experience. Mabel assisted me today and she had so much patience with me and helped me without frustration to get my score back up to 100. I really appreciate Moosedesk. Thank you for your help, you make a difference.
Hi Wild Cinderella's,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
Support
App support provided by Vegahub Technology Inc..
Resources
Developer
Launched
August 22, 2023
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, discounts, Online Store, Shopify admin
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Edit customers
Customer data
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View products
Products, collections
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Edit orders
Draft orders, merchant managed fulfillment, all order history
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View discounts
Discount codes and promotions
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Edit Online Store
Online Store pages, theme
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Edit Shopify admin
Files
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