OrderEditing.com
- Pricing
-
From $99/month. Free trial available.
- Popular with stores like yours
- Based in United States
- Rating
- 5.0 (335)
- Developer
- Order Editing
Featured images gallery
Self-service Order Editing App, save time, upsell product offers, and validate shipping addresses
Save yourself time and increase your average order value by letting customers edit their order self-service and upselling product offers after purchase in Order Editing App. After the initial purchase, validate the customers address, show irresistible post purchase offers, and let the customer make any edit to their order. You can control the edits customers can make, how long editing is allowed for, and we work with all the order and warehouse management softwares, or shipping apps.
- Self-service address, product, shipping method, discount code, and order cancel
- Automatically flag bad addresses and offer smart suggestions post-purchase
- Create post purchase one-click upsells and personalize the recommendations
- Customers edits update the original order number for a seamless experience
- 100+ integrations with fulfilment, shipping, fraud, and subscription apps
- Popular with stores like yours
- Based in United States
Languages
English, Dutch, French, Japanese, German, Swedish, Spanish, Polish, Portuguese (Brazil), Portuguese (Portugal), Finnish, and Norwegian
Works with
- Checkout
- Customer accounts
- Shopify Flow
- Shopify Admin
- Brightpearl
- Celigo
- Fulfil.io
- Microsoft Dynamics 365
- NetSuite
- Shipstation
Categories
Customization
Offers and recommendations
Pricing
Choose the plan that best fits your business.
100-2,500 orders
$99 / month
Optional address validation: US $0.01, UK $0.03, NZ $0.03, AU $0.015 per order.
Features
- Access to every feature
- One Click Upsell (replace $100/mo apps)
- + Unlimited Order Editing Self-service
- + Address Validation (replaces apps)
- + Checkout Upsell (replace $100/mo apps)
- Access to every integration
- Confirmation emails resent after edits
- Optional address validation $0.01-$0.03
7-day free trial
2,500-5,000 orders
$199 / month
Optional address validation: US $0.01, UK $0.03, NZ $0.03, AU $0.015 per order.
Features
- Access to every feature
- One Click Upsell (replace $150/mo apps)
- + Unlimited Order Editing Self-service
- + Address Validation (replaces apps)
- Access to every integration
- Slack support w/ Founders!
- Free onboarding
- Optional address validation $0.01-$0.03
14-day free trial
5000-10,000 orders
$399 / month
Optional address validation: US $0.01, UK $0.03, NZ $0.03, AU $0.015 per order.
Features
- Access to every feature
- One Click Upsell (replace $400/mo apps)
- + Unlimited Order Editing Self-service
- + Address Validation (replaces apps)
- Access to every integration
- Slack support w/ Founders!
- Free onboarding
- Optional address validation $0.01-$0.03
14-day free trial
10-20,000 orders
$599 / month
Optional address validation: US $0.01, UK $0.03, NZ $0.03, AU $0.015 per order.
Features
- Access to every feature
- One Click Upsell (replace $400/mo apps)
- + Unlimited Order Editing Self-service
- + Address Validation (replaces apps)
- Access to every integration
- Slack support w/ Founders!
- Free onboarding + 24/7 support via slack
- Optional address validation $0.01-$0.03
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (335)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for post‑purchase order editing and upsells. They report big drops in support tickets as customers self‑serve address and item changes, cancellations, and missed discount codes. Many cite strong upsell performance, higher AOV, and 10x–30x ROI—often replacing separate upsell tools. The app is praised for reliability at scale, flexible configuration for complex setups, and fast, proactive support and onboarding.
OrderEditing is one of Jones Road Beauty's absolute favorite partners. Their team goes above and beyond every time. They're fast, responsive, and happy to help with things well outside their scope, which is rare to find in a vendor.
The product is just as strong as the team behind it. Letting customers edit their own orders after checkout has deflected a significant amount of CX tickets and saves our team real time. The post purchase upsells have also become a reliable source of incremental revenue for us.
It works exactly how you'd want it to, and it's a no brainer addition to any Shopify tech stack. A huge thank you to Lachie, Kiril, and Jacques for being such incredible partners. Highly recommend!
Order editing has proved to be a no-brainer addition to the stack at RIDGE. Not only does it help out our CX team a ton, it has also unlocked incremental revenue via Thank You and Order Status page upsells.
There are endless SaaS tools out there that solve a problem but stop at the software. We really appreciate Order Editing being a great partner and providing a true service beyond an app. Jacques has been fantastic to work with and really goes above and beyond to make OE easy to use.
Order Editing has become an important part of our customer journey. On boarding the app and service was so easy! I really appreciate Lachie and the team taking the time to test with us before going live. Using Order Editing has already saved hours of work for our team and helped customers have an exceptional purchasing experience.
Support
App support provided by Order Editing.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
-
Sensitive data
Name, email address, phone number, physical address
-
Device and activity data
Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
View staff and contributor data:
Store owner, blog contributors
-
Store owner
Name, email address, phone number, physical address
-
Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, discounts, gift cards, store credit, store analytics, Shopify Payments, Shopify Functions, Online Store, custom data, Shopify admin
-
Edit customers
Customer data, browsing behavior, customer tags
-
Edit products
Inventory, products, product listings, collections
-
Edit orders
All order history, assigned fulfillment, order fulfillments, merchant managed fulfillment, order edits, draft orders, shipping information, third-party fulfillment
-
Edit discounts
Discount codes and promotions
-
Edit gift cards
Gift cards
-
Edit store credit
Store credit accounts, store credit account transactions
-
Edit store analytics
Reports, web pixels
-
View Shopify Payments
Shopify Payments disputes
-
Edit Shopify Functions
Payment customizations, cart transforms
-
Edit Online Store
Theme, checkout page, Online Store pages
-
Edit custom data
Metaobject definitions, metaobjects
-
Edit Shopify admin
Files
-
Edit other data
Shopify Markets settings, checkout branding settings, locales, locations, translations, product and variant inventory, product in-store pickup availability and locations, product tags, selling plans, Online Store navigation, purchase options, payment terms, checkout and accounts configurations
Featured in
More apps like this
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
