Redo
- Pricing
-
Free plan available
- Popular with stores like yours
- Based in United States
- Rating
- 4.9 (760)
- Developer
- Redo Tech, Inc
Featured images gallery
Elevate shopper experiences with premium returns, shipping & fulfillment, email marketing & checkout
Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Streamline fulfillment with a smart shipping & fulfillment system. Increase customer satisfaction and repeat purchases by providing personalized customer support with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking and a full ESP.
- Increase profit at each touchpoint of the buyer journey.
- Increase exchange rates and decrease return rates with AI personalization
- AI-first customer service in one unified inbox. Both for desktop and mobile app.
- A full email and sms platform with shoppable email and AI persona targeting
- Increase conversion rates in your checkout flow with AI-driven A/B testing
- Popular with stores like yours
- Based in United States
Languages
English
Works with
- Checkout
- Customer accounts
- Shopify POS
- Shopify Flow
- CommentSold
- Gorgias
- Klaviyo
- NetSuite
- Shop Mini
- Yotpo
Categories
Return options
Channels
Pricing
Choose the plan that best fits your business.
Returns
Free
Features
- Returns and claims portal
- AI exchange agent for +17% exchange rate
- Variant-level returns analytics
- Monthly AI returns analysis report
- Full customizable return flow
Checkout Optimizer
$10 / month
$0.50 per order for checkout optimization and $0.06 for order upsell
Features
- A/B test checkout experiences
- Show tailored offers based on web intent
- Increase conversion rate 14%
Email and SMS
$10 / month
$2.00 per 1,000 sends on email and starting at $0.016 per send for SMS
Features
- Cross-sell from order tracking emails
- Shoppable emails
Fulfillment
$99 / month
Features
- Fulfillment software
- Auto Batch to optimize fulfillment speed
- Auto Merge orders to save on costs
- Bulk ship identical orders automatically
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (760)
Redo has helped us to be more efficient in not only shipping, but with our customers directly. We have better conversions, and better exchanges vs returns for refunds only. Peter has been a huge help!
Unauthorized internal outreach and aggressive upselling.
Despite having an established point of contact for our merchant account, our team members continue to be bombarded with unsolicited emails pushing new features. When a vendor scrapes company directories to spam internal staff outside of established channels, it makes reliable account management difficult to maintain. .
So far so good with redo on easy return portals but the true star of the show is their engineer team! We had an issue that was pointing to a syntax error with the Redo app causing a crash on our site but it wound up being a different app on our site and Redo's engineers pinpointed that it was not Redo's app causing the issues and clarified and fixed the situation that was not even their problem! We were originally hesitant to use the "free platform" but it's truly free to Shopify Store owners and the service has been absolutely nothing short of fantastic!
Support
App support provided by Redo Tech, Inc.
Resources
Developer
Launched
May 25, 2020
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